Effective Date: 29 October 2026

1. Introduction

Welcome to the SSA Facilities website.

These Terms & Conditions govern your access to and use of the SSA Facilities website, including the information, materials, content and services described on it.

By accessing or using this website, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please discontinue using the website.

SSA Facilities reserves the right to amend these Terms & Conditions at any time. Updated terms will be published on this website.

2. About SSA Facilities

SSA Facilities provides integrated facilities management, property maintenance and associated support services to commercial, industrial, educational, healthcare, residential and other property sectors.

Our services may include, but are not limited to:

  • Commercial and specialist cleaning services.
  • Building and property maintenance.
  • Electrical maintenance and testing.
  • Heating, ventilation and air-conditioning (HVAC).
  • Plumbing and associated maintenance.
  • Grounds and garden maintenance.
  • Pest control and waste management.
  • Fire protection and security services.
  • Asset management and preventative maintenance.
  • Contractor management and compliance.
  • Other facilities management and associated services.

The availability and scope of services may vary depending on location, client requirements, contractor capability and agreed contractual arrangements.

3. Website Information

SSA Facilities makes reasonable efforts to ensure the information published on this website is accurate, current and relevant.

However, information is provided for general business and informational purposes only.

Service descriptions, capabilities, availability and other website content may be amended without prior notice.

Information published on this website does not constitute a binding offer, quotation, service commitment or contractual agreement.

4. Service Enquiries and Quotations

Submitting an enquiry, request for quotation or service request through this website does not automatically establish a contractual relationship with SSA Facilities.

All service engagements are subject to:

  • Assessment of the requested services.
  • Confirmation of service scope and requirements.
  • Site inspections where necessary.
  • Availability of suitable resources and contractors.
  • Agreement on pricing, service schedules and commercial terms.
  • Formal acceptance of a quotation, proposal or service agreement.

SSA Facilities reserves the right to accept or decline service enquiries at its discretion, subject to applicable laws.

Any quotation or proposal issued by SSA Facilities will be subject to the specific terms outlined in that document.

5. Service Delivery and Third-Party Contractors

SSA Facilities may engage suitably qualified and approved subcontractors, suppliers or specialist service providers to deliver certain services.

Where applicable, contractors are expected to comply with relevant:

  • Australian Standards and applicable legislation.
  • Workplace health and safety requirements.
  • Licensing and competency requirements.
  • Insurance obligations.
  • Site-specific procedures and client requirements.
  • SSA Facilities operational, quality and compliance standards.

The use of subcontractors does not alter any legal obligations or responsibilities that SSA Facilities may have under applicable legislation or an agreed service contract.

Specific responsibilities for service delivery will be governed by the relevant agreement between SSA Facilities and the client.

6. Intellectual Property

Unless otherwise stated, all website content, including text, graphics, logos, branding, images, designs and other materials, is owned by or licensed to SSA Facilities.

This content is protected by applicable Australian intellectual property laws.

You may view and download website information for personal or internal business reference purposes only.

You must not reproduce, distribute, modify, publish or commercially exploit website content without prior written permission from SSA Facilities, except where permitted by law.

The SSA Facilities name, branding and associated logos must not be used without written authorisation.

7. Acceptable Website Use

Users agree to access and use this website lawfully and responsibly.

You must not:

  • Use the website for unlawful, fraudulent or misleading purposes.
  • Attempt to gain unauthorised access to website systems or information.
  • Introduce viruses, malicious software or other harmful material.
  • Interfere with the operation, security or availability of the website.
  • Misrepresent your identity or submit false information.
  • Copy or commercially exploit website content without permission.
  • Use automated systems to collect website information in a manner that disrupts website operations.

SSA Facilities reserves the right to take appropriate action where website misuse is identified.

8. Third-Party Websites and Links

This website may contain links to external websites operated by third parties.

These links are provided for convenience and informational purposes only.

SSA Facilities does not control external websites and is not responsible for their content, accuracy, availability, privacy practices or security.

The inclusion of a third-party link does not necessarily imply endorsement or affiliation.

Users access external websites at their own discretion.

9. Privacy and Personal Information

SSA Facilities respects the privacy of website visitors, clients, suppliers and contractors.

Personal information collected through this website will be handled in accordance with our Privacy Policy and applicable Australian privacy legislation.

By submitting personal information through this website, you acknowledge that it will be handled as described in our Privacy Policy.

Please refer to our Privacy Policy, available through the website footer, for further information.

10. Website Availability and Security

SSA Facilities aims to maintain a reliable, accessible and secure website.

However, we do not guarantee that the website will operate continuously, without interruption or free from technical errors.

The website may be temporarily unavailable due to maintenance, system updates, technical issues or circumstances beyond our reasonable control.

Users are responsible for maintaining appropriate security measures when accessing the website.

11. Limitation of Liability

To the extent permitted by Australian law, SSA Facilities does not accept liability for losses or damages arising from:

  • Reliance on general information published on the website.
  • Temporary website interruptions or technical failures.
  • Errors or omissions in website content.
  • Unauthorised access or interference by third parties.
  • Use of external websites linked from this website.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights, guarantees, remedies or liabilities that cannot lawfully be excluded, restricted or modified, including applicable rights under the Australian Consumer Law.

Where services are provided under a separate written agreement, liability and other commercial obligations will be governed by that agreement and applicable law.

12. No Professional or Technical Advice

Information on this website is intended to provide a general overview of SSA Facilities’ services and capabilities.

It should not be relied upon as a substitute for professional, technical, engineering, electrical, safety or regulatory advice specific to a particular property or situation.

Clients should seek appropriate professional assessment before making decisions involving building compliance, safety, maintenance or specialist technical requirements.

13. Supplier and Contractor Information

Suppliers and contractors who express interest in working with SSA Facilities may be required to complete registration, qualification and compliance processes.

These may include providing:

  • Business registration and ABN details.
  • Relevant trade licences and qualifications.
  • Certificates of currency for required insurances.
  • Workplace health and safety documentation.
  • Relevant industry certifications and competencies.
  • References and evidence of previous experience.
  • Other information reasonably required for contractor assessment.

Submission of information or completion of registration does not guarantee approval, engagement or allocation of work.

Any approved engagement will be subject to separately agreed commercial and contractual arrangements.

14. Client Responsibilities

Clients engaging SSA Facilities may be required to provide accurate information about their premises, service requirements, site conditions and any known hazards or operational restrictions.

Specific client responsibilities, including site access, safety requirements, approvals and service coordination, will be detailed in the relevant quotation, proposal or service agreement.

Nothing on this website replaces the obligations contained in an executed service agreement.

15. Australian Consumer Law

SSA Facilities acknowledges that certain statutory rights and guarantees may apply under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law.

Nothing in these Terms & Conditions is intended to exclude or limit rights or remedies that cannot lawfully be excluded or limited.

16. Governing Law

These Terms & Conditions are governed by the laws of South Australia and applicable Commonwealth laws of Australia.

Subject to any mandatory legal requirements, disputes relating to the use of this website will be subject to the jurisdiction of the courts of South Australia.

17. Changes to Terms & Conditions

SSA Facilities may revise these Terms & Conditions periodically to reflect changes in business operations, website functionality, legislation or regulatory requirements.

Revised terms will take effect when published on this website unless otherwise specified.

Users are encouraged to review these Terms & Conditions periodically.